Shipping policy

Last updated: 24 October 2026

Delivery availability

Delivery availability is confirmed at checkout using the PIN code and address you enter. Available delivery options, estimated delivery times and shipping charges are shown at checkout.

Order processing and delivery

Orders are processed after payment confirmation. The estimated dispatch and delivery information shown on the product page or at checkout applies to your order. Delivery estimates may change because of weather, transport disruptions, remote locations or other circumstances outside our control.

Please check that your delivery address, PIN code and phone number are correct before placing your order.

Tracking and delivery issues

If tracking is available, we will share it using the contact details provided with your order. If your parcel is delayed, marked delivered but not received, or arrives damaged, contact us with your order number so we can look into it.

Incorrect, damaged or late orders

Please contact us as soon as possible if you receive the wrong product, a damaged or defective product, or an order that is materially different from its description. We will review the issue under our Return and Refund Policy and applicable law.

Contact: excelconsumerproducts@gmail.com | +91 98937 96086